GRO™: Granular Revenue Optimization Models

Hoteliers have become aware that the sheer scale and mathematical complexity of deciding the best rate is beyond the ability of the human revenue manager. The RM function is now more about science than art. Unfortunately, the most popular RM systems, which are based on simple yet hidden yielding methods, have proven their limitations.

True, real-time dynamic pricing is the holy grail of revenue optimization and that is exactly what OWL delivers with our GRO models. Tailored to exploit the nuances of your hotel’s unique demand rhythm, our models continually perform mathematical searches for movements in the booking and comp set pricing patterns that signal an opportunity for more revenue. Without requiring any inputs, the GRO model then prescribes the daily sequence of rate changes that are optimal for your strategy. In the process, the GRO model also identifies where promotions, special rates, and group discounts are most appropriate.

Why granular?
Granularity is the extent to which you break down a problem. The fact is that the most popular RM software systems do not yield at the appropriate level of detail. This is because their technology is designed to be standardized for many clients instead of specific to any one. Therefore, their “black box” algorithms miss opportunities that are only discovered by yielding at the channel, room type, and guest segmentation level. Using intelligent customization, GRO models continuously forecast and optimize your rates at the most relevant layers of demand.

RM Problem

Weekly rate decisions were having unintended effects on demand.

Solution Delivered

Automated Granular Revenue Optimization model with real-time forecasting of all relevant demand sources.

Precise rate changes with predictable results.

Answers GRO™ Delivers
  • What are the variables that truly affect demand?
  • How are guests and expenses correlated?
  • What rate should I offer a specific group?
  • When and what type of promotions are needed to drive demand?
  • How has the business changed over time?
  • How predictive is our demand?
  • How can I analyze seemingly random events e.g. no shows?
  • Have the demand patterns changed significantly?
  • What is the likely demand given a certain rate?
  • What ADR and RevPAR can I expect?
  • What is the demand pattern by market, source, room type, rate type, guest type and event?
  • What uncontrollable forces have a significant impact on demand, e.g. weather, exchange rate?
  • What should my targets be?
  • What are the managerial decisions that can impact demand?
  • What are the most relevant measures of performance?
  • What are the most likely outcomes of an RM decision?
  • How do RM decisions impact revenue and profit throughout the hotel e.g. F&B, Spa, Golf and Ancillary?
  • What is the rate and combination of rate changes that will give us the most Total Revenue and Profit, i.e. Rooms, F&B, Spa, Golf and Ancillary?
  • What is the best rate strategy to reposition my hotel(s)?
  • What channel should I close?
  • How do my competitors’ decisions affect my demand?
  • What is the optimal guest portfolio?
  • What is my optimal occupancy rate?
  • How do I maintain stable rates with high occupancy?
  • How can I increase my revenue and profits?
  • What is our breakeven per room?